Dr. Char Wittenberg

Director of The Institute of Mediation / Sensitivity / Arbitration Training
Chief Operating Officer, Austin Texas Mediators LLC
dba Mediators & Arbitrators of America

 

 

I am responsible for assisting my colleague, Barbara Allen, with all operations of Mediators & Arbitrators of America (“MAA”). This includes the oversight all for curriculum development and training for corporate, small business clients, and government entities. This training is a specialized approach to educate employees on acceptable and safe work area practices, to include such specialty topics as anti-harassment, bullying, gender bias, hostility, discrimination and retaliation, racial and cultural differences, and senior awareness.  Emphasis is also placed on the conflict resolution process and effective communication strategies.  In addition, I am a lead trainer for MAA and in this capacity, I provide instruction in Basic Mediation, Advanced Mediation, Child Protective Services Mediation, Elder Care Mediation, Cultural Awareness and Anti-Harassment Training.   I am an advanced Mediator – qualified by the State of Texas to mediate basic and advanced family/divorce mediations and am a trained arbitrator.

Throughout my career, I have often been appointed by leadership to represent agencies in the education of trainers and staff in the areas of leadership development, communication initiatives, cultural awareness, and employee sensitivity. As part of my responsibility as the Chief of Staff for Enforcement Removal Operations (ERO) at the Department of Homeland Security, I was responsible for ERO’s efforts in staffing and training over 6,500 staff nationwide.  This included overseeing the development and implementation of the Supervisory Leadership Training program to provide first line supervisors with necessary technical, administrative, and leadership competencies.  While there I handled public perception, media, and implementation of policy for Congressional programs while managing expectations for critical stakeholders in the community. I am accustomed to having to expertly manage communication not only between individuals, but between sectors of workplace and the public as well. I have extensive training experience in strategic planning, workplace and personal resiliency, stress management, group dynamics and teamwork, and communications.

My current and past work, especially in the training area, shows how committed I am to assisting individuals in clarifying goals, and identifying options and opportunities. This is exemplified from my work with the Federal government in the alternative dispute resolution area to advanced family mediation with Mediators & Arbitrators of America.  I truly enjoy the dispute resolution process and exploring what we can do to arrive at a mediated settlement agreement. I will educate you on the options, and use the wonderful tool of mediation to get you through your tough situation so you can move on with your life.

I have over 34 years of experience with the Federal government and hold a Doctorate in Public Administration from the School of Planning and Policy Development, University of Southern California. I have passed the National Counselor Examination for Licensure and Certification (NCE) and am a National Certified Counselor.  I am trained and certified by the International Critical Incident Foundation in Group and Individual Critical Incident Stress Management.  I also volunteer with the American Red Cross and have received training in Shelter Fundamentals, Disaster Assessment, Client Assistance Services, Disaster Mental Health, and is a member of their Disaster Action Team.  In addition, beginning January 2018, I will begin serving on the Tarleton State University Foundation Board.

Education:

  • D.P.A – University of Southern California, School of Planning and Policy Development
  • M.P.A. – Public Administration – University of Southern California
  • M.S. – Clinical Mental Health Counseling – Walden University
  • M.A. – Sociology, Criminology (Counseling)– Kent State University
  • B.A. – Political Science – Kent State University
  • Basic Mediation – The Institute of Mediation Training, Mediators of Texas
  • Advanced Mediation – The Institute of Mediation Training, Mediators of Texas
  • Elder and Adult Care Mediation – Manousso Mediation and Arbitration, LLC
  • Child Protective Service Mediation – The Institute of Mediation Training, Mediators of Texas
  • Basic Arbitration – The Institute of Mediation Training, Mediators of Texas

Demonstrated Expertise in the Following:

  • Organizational Leadership and Administration
  • Mediation and Arbitration/Conflict Resolution: EEO and MSPB
  • Law Enforcement Operations, Detention Management, Investigations
  • Government Policy
  • University Instructor
  • Accomplished Speaker
  • Public and Congressional Relations
  • Employment and Training of Staff
  • Management of Personnel, Resources, and Programs
  • Strategic Planning and Coalition Building
  • Group Dynamics and Team Building
  • Program Development and Change Management
  • Critical Incident Stress Management
  • Development, Implementation, and Instruction of Peer Support Programs

Education:

  • D.P.A – University of Southern California, School of Planning and Policy Development
  • M.P.A. – Public Administration – University of Southern California
  • M.S. – Clinical Mental Health Counseling – Walden University
  • M.A. – Sociology, Criminology (Counseling)– Kent State University
  • B.A. – Political Science – Kent State University
  • Basic Mediation – The Institute of Mediation Training, Mediators of Texas
  • Advanced Mediation – The Institute of Mediation Training, Mediators of Texas

Publication

  • Wittenberg, C. (2003). Organizational commitment:  The interplay of communication relationship satisfaction and boundary spanning activities. Los Angeles, CA: USC Press.

Board Membership

  • Tarleton State University Foundation Board (Beginning January 2018)

Professional Presentations

  • Wittenberg, C. (April 9, 2014). Traumatic Events Management. Presentation at the 2014 Cox Air Care Conference, Springfield, Missouri.

Professional Associations

  • American Counseling Association
  • Texas Association of Mediators
  • American Red Cross – Volunteer
  • National Sheriff’s Association
  • William Glasser Institute
  • Texas Mediation Trainers Roundtable